Shipping policy

Shipping Policy

Effective Date: April 24, 2026

At OTTOCEAN TV, all products and services sold on ottoceantv.store are digital products.

No physical items are shipped by mail, courier, or delivery service.

Delivery Method

All orders are delivered electronically through one of the following methods:

  • email delivery

  • WhatsApp message

  • on-screen order confirmation

  • direct customer support communication

Delivery Time

Orders are typically delivered within 5 to 15 minutes after successful payment.

In some cases, delivery may take up to 30 minutes during high-demand periods.

No Physical Shipping

Because our services are fully digital:

  • no shipping address is required

  • no shipping fees apply

  • no tracking number is provided

  • no physical package will be sent

Delayed Delivery

If your order has not been received within 30 minutes, please contact our support team immediately.

Our support team is available 24/7 to assist with delivery issues.

Contact Support

For any delivery questions, contact us at:

Email: support@ottoceantv.store
Website: ottoceantv.store