Shipping policy
Shipping Policy
Effective Date: April 24, 2026
At OTTOCEAN TV, all products and services sold on ottoceantv.store are digital products.
No physical items are shipped by mail, courier, or delivery service.
Delivery Method
All orders are delivered electronically through one of the following methods:
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email delivery
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WhatsApp message
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on-screen order confirmation
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direct customer support communication
Delivery Time
Orders are typically delivered within 5 to 15 minutes after successful payment.
In some cases, delivery may take up to 30 minutes during high-demand periods.
No Physical Shipping
Because our services are fully digital:
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no shipping address is required
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no shipping fees apply
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no tracking number is provided
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no physical package will be sent
Delayed Delivery
If your order has not been received within 30 minutes, please contact our support team immediately.
Our support team is available 24/7 to assist with delivery issues.
Contact Support
For any delivery questions, contact us at:
Email: support@ottoceantv.store
Website: ottoceantv.store