Privacy policy

Privacy Policy

Effective Date: April 24, 2026

Welcome to OTTOCEAN TV.
At ottoceantv.store, we value your privacy and are committed to protecting your personal information.

This Privacy Policy explains what information we collect, how we use it, and the choices available to you when using our website and services.

Information We Collect

When you visit our website, place an order, request a free trial, or contact support, we may collect information such as:

  • Your name

  • Email address

  • Phone / WhatsApp number

  • Billing and payment details

  • Device type and browser information

  • IP address and approximate location

  • Order and support history

How We Use Your Information

Your information is used only for legitimate business purposes, including:

  • processing and confirming orders

  • delivering digital access details

  • providing customer support

  • responding to free trial requests

  • improving website performance

  • fraud prevention and security monitoring

  • sending important order or support updates

Payment Security

All payments made through our store are processed by secure third-party providers such as Shopify Payments, Stripe, or PayPal.

We do not store full debit or credit card information on our servers.

Cookies and Analytics

Our website uses cookies and similar technologies to:

  • improve website speed and functionality

  • remember user preferences

  • analyze visitor traffic

  • measure advertising performance

  • improve user experience

This may include services such as Google Analytics and Google Ads.

Sharing of Information

We do not sell, rent, or trade your personal information.

Information may only be shared with trusted service providers required to operate our store, including:

  • Shopify

  • payment processors

  • analytics services

  • advertising platforms

  • customer support systems

Your Rights

If you are a resident of the United States, including California, you may request access to, correction of, or deletion of your personal information where required by applicable law.

Data Protection

We apply reasonable technical and organizational safeguards to protect your data against unauthorized access, misuse, or disclosure.

Contact

For any privacy questions or requests, please contact our support team.

Email: support@ottoceantv.store
Website: ottoceantv.store